Build Your Career at Informatica
We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.
Job Summary
Reporting to the Senior Director, Professional Services you will be responsible for positioning, selling, and growing Consulting, Education Services, and/or Professional Services engagements (e.g., analysis, re-configuration, research services/solutions, customer training). Primary responsibility may include finding and generating new customers, developing new accounts and expands existing accounts within an established geographic territory, industry, product segment, or channel. Travel to customer locations up to, and may exceed, 50% of the time,.
Essential Duties & Responsibilities
- Build and expands Consulting, Education Services, and Professional Services business within existing and/or new accounts while building relationships with important decision makers.
- Partner with Software sales peers and consulting team to build a strategic and comprehensive business plan for assigned accounts.
- Identify and deliver upon core customer requirements while mapping the benefits of Informatica's solutions to customer requirements.
- Documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.).
- Build Consulting, Education Services, and Professional Services project funnel and is accountable for accurate forecasting, regular quarterly revenue delivery, and profitability target achievement.
- Collaborate with Marketing for events, seminars, and roadmap sessions.
- Promote Informatica's products, maximize brand recognition and mindshare at all levels, and publicize success stories.
- Provide customer feedback to company partners for product, systems, and process improvements.
- At this level, incumbents will have subject matter expertise in selling our Consulting, Education, and Professional Services.
- Assigned accounts are the largest and/or the most complex in nature, where assigned quota is typically highest among the account manager levels. (Size of quota may be relative to complexity and nature of account set.)
- You interact with the senior-most customer executive and CXO-level decision makers.
Knowledge & Skills
- Seasoned, experienced professional with a full understanding of area of specialization who resolves wide ranges of issues in creative ways.
- Demonstrated experience using industry knowledge of a customer's decision-making process, goals, strategies, and our goals.
- Experience building presentations, customer service, financial/business acumen, along with experience at negotiating.
- Experience with the business and technical contexts of key accounts.
- Enthusiastic and leads and compels others to get on board.
- Build consultative effectiveness and establish trust with internal and external customers.
- Knowledge of hybrid deployment of software solutions, Data Warehousing, Database, Big Data, and/or Business Intelligence software concepts and products.
Banking, Financial Services and Insurance industry experience preferred!
Education/Experience
- BA/BS or equivalent educational background.
- Minimum 5+ years of relevant professional experience.
Perks & Benefits
- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Tuition reimbursement program to support your and personal growth
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.
At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.