Build Your Career at Informatica

We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous, work-from-anywhere minds eager to tackle the world's most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world.

Senior Technical Sales Support Engineer- Bangalore

We're looking for a Senior Technical Sales Support Engineer candidate with experience in automation, scripting, and infrastructure development to join our team in Bangalore location.

You will report to the Manager of Technical Sales Support.

You will improve cloud resources that support technical sales engagements, including provisioning, maintaining, and enhancing infrastructure for POCs, workshops, and product demonstrations.

Beyond infrastructure management, you will play a critical role in automation by creating efficient deployments, optimising cloud operations, and developing tools to increase productivity.

Technology You'll Use

Cloud Platforms (AWS, Azure, GCP, Oracle cloud), Bash, Python, Ansible, Docker, and K8

Your Role Responsibilities? Here's What You'll Do

Manage Informatica platforms (on-premises and cloud) including installation, upgrades, configuration, security, and networking.
Manage the configuration, security, and networking aspects of Informatica Cloud demo platforms and resources.
Collaborate with Cloud Trust Operations for platform changes and ensure high availability across AWS, Azure, GCP, and Oracle Cloud.
Monitor cloud environments to detect issues, improve costs, and maintain performance and reliability.
Implement security best practices, threat monitoring, and compliance audits to strengthen security posture.
Automate deployments and operations using Bash/Python scripting, Ansible, Docker, and DevOps practices.
Troubleshoot, containers, and hyperscaler platforms.
Maintain high availability and performance of the Informatica platform and runtime agent.
Manage user roles, access controls, and permissions within the Informatica Cloud demo platform.
Work with Informatica support to lead platform improvements and resolve technical challenges.
Provide 24x5 support and participate in on-call rotations..

What We'd Like to See

Skills in automation (Bash/Python), DevOps, and CI/CD pipelines.
Hands-on experience in automation tools like Ansible.
Expertise in cloud platforms (AWS, Azure, GCP, OCI) and container technologies (Docker, Kubernetes).
Experience managing Unix/Linux/Windows environments, relational databases (MySQL, Oracle, Snowflake), and SQL skills.
Familiarity with monitoring tools like Grafana.
Experience with Informatica Cloud (IDMC), on-premises Informatica, and cloud storage solutions (Snowflake, Databricks, Redshift, or Azure Synapse).

Role Essentials

BE or equivalent educational background, with a combination of relevant education and experience being considered.
Minimum 5+ years of relevant professional experience.

Ability managing cloud infrastructure for technical sales
Experience troubleshooting multi-cloud, multi-platform environments

This is a hybrid /in-office role.

Perks & Benefits

Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
Flexible time-off policy and hybrid working practices
Equity opportunities and an employee stock purchase program (ESPP)
Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn't exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture.

Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, X, and Facebook. Informatica. Where data and AI come to life.™