• Provides high-level solution design and problem solving leadership when appropriate.
• Oversees the successful design, planning and execution of large solution delivery projects; provide a single point of contact for the customer and handle top tier escalations.
• Defines, implements, and ensures compliance with a comprehensive project delivery methodology including policies, procedures and deliverables for effective project lifecycle execution and reporting.
• Manages processes for tracking profitability and engagement success, from initial pre-sale interaction and project set-up through to revenue and profit reconciliation on a monthly and quarterly basis.
• Effectively estimates and prices services offerings; working in conjunction with Informatica Professional Services (IPS) Regional Managers to position and sell both Informatica solutions and discrete service offerings.
• Manages services pipeline and backlog

 Knowledge & Skills 

• Uses expert leadership skill in collaboration and prioritization to direct and influence operations in the functional area.
• Expert level analytical and complex problem solving skills in their functional area, with the ability to influence as a leader across functions.
• Adept at setting and driving strategic initiatives in the functional area, as well as influencing at higher tiers of the organization.
• Frequent engagement with top level executives to provide functional expertise advice that influences business unit strategy.
•  Uses functional area strategy and direction from senior leadership, as well as long term business objectives, to guide work and direct the work of others.
• Creates an environment that promotes the identification and development of talent, as well as planning for future talent needs of the organization.
• Excellent interpersonal, verbal and written communication skills along with superior leadership skills. 
• Proven track-record in Identifying, creating, driving and delivering innovative services strategies and offerings at new and existing customers
• Supervisory and team development experience, including the development and delivery of performance evaluations, coaching and mentoring on a day-to-day basis
• Ability to participate as a leader in practice management and innovation which includes creating and enhancing current offerings, tools, methodologies, partner capacity and personnel development processes
• Experienced at assessing and quantifying process/financial improvement opportunities
• Experienced at  managing customer interactions including direct sponsor and management interaction
• Extensive experience in developing and maintaining strong customer relationships to expand current projects and identify new business, and cross-selling opportunities
• Experienced participant in the sale of new work by establishing IPS credibility and structuring comprehensive, profitable proposals jointly with Regional Managers and Sales counterparts
• Able to lead and focus team efforts in data gathering and analysis, data interpretation, process design, and formulating conclusions and recommendations 

Education/Experience 

• BA/BS or equivalent educational background is preferred.
• Minimum 15+ years of relevant professional experience.