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Solutions Architect - Informatica MDM - 38483

Full Time
On-Site

Bengaluru, Karnataka, India

Job Category: Customer Experience

Posted 3 days ago

Build Your Career at Informatica

We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous, work-from-anywhere minds eager to tackle the world's most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world. ​

Solutions Architect - Informatica MDM

We're looking for a Solutions Architect candidate with experience in IDMC Master Data Management SaaS or Informatica On-Prem Master Data Management, to join our team in Bangalore - Hybrid work schedule.

You will report to the Manager, Customer Success Architect.

We're looking for experience in Pre-sales or Post-sales consulting role in Enterprise software solutions. Customer Success Management (CSM) organization focusing on our Cloud-First Cloud-Native and Data 4.0 strategy..

Technology You'll Use

IDMC Master Data Management SaaS or Informatica On-Prem Master Data Management

Your Role Responsibilities? Here's What You'll Do

  • You would provide architecture and design, use cases solution, and solution implementation advice.
  • You would also work with our Professional Services team and have a seamless handoff for broader service engagements. Partner with Product/Engineering Teams to understand the best recommendations to design a solution OR provide comprehensive feedback to them to better align our product to customer needs.
  • You'll serve as a counsellor and adviser to customers and a technical coach to co-workers, providing guidance throughout the Post-sales engagement. Since the CSM team is responsible for Product Adoption and Renewal Protection, your role assumes importance for Informatica's success.
  • Deliver compelling architectural blueprints, best practices, expert sessions, and scoped implementations to influence the strategic direction of customer adoption and lead customers through solution design for our SAAS products.
  • Participate in the continuous improvement of Informatica products by making technical contributions and by providing important updates from the field; collaborate with Customer Support and Engineering.
  • Use a sales CRM to manage the sales pipeline and record information on prospects.
  • Promote the value proposition in presentations and demos with prospects and customers.
  • Manage customer relationships, engaging them in value-added activities.

What We'd Like to See

  • Be a technical coach to your colleagues in the customer success team.
  • Prepare and deliver unique solution presentations or technical proposals.
  • Compose and publish external facing whitepapers, artefacts, case studies, architectural blueprints, blog posts, and articles for technical/industry publications.

Role Essentials

  • Bachelor's degree in computer engineering/Technology
  • 10+ years of experience with one or more Informatica products in – IDMC Master Data Management SaaS or Informatica On-Prem Master Data Management, Cloud Data integration, Cloud Application Integration, Cloud Data Quality

Perks & Benefits

  • Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
  • Flexible time-off policy and hybrid working practices
  • Equity opportunities and an employee stock purchase program (ESPP)
  • Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn't exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture.

Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, X, and Facebook. Informatica. Where data and AI come to life.™

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