Build Your Career at Informatica

We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous, work-from-anywhere minds eager to solve the world's most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world.

Sr Solution Architect

Based in Toronto Canada, or US East Coast.

As our Senior Solutions Architect, you will provide architecture and design, use case development, feature mapping, consulting and solution implementation advice for our customers while working with our Professional Service sand Product / Engineering teams. Experience responding to prospect emails, phone calls, and demo requests with both technical / business audiences. Stay up to date with industry trends, trends within Informatica and across other enterprise products

You will be an individual contributor reporting to our Sr. Manager, Customer Success. You will work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Working with the Customer Success manager, engaging with the customers right after the point of sale to help understand Customer's results and map the architectural blue print with success. Providing post-sales technical expertise ensuring the customer's needs have been met and the product is functioning according to specification.

Technology You'll Use

Informatica Intelligent Cloud Data Management iPaaS :Cloud Data Governance & Quality, Cloud Data Marketplace, Cloud Data Access Management, Cloud Data Integration, Cloud Application Integration, Master Data Management,
Informatica On Premises Software Products : Enterprise Data Catalog, Axon, IDQ, Data Privacy Management, PowerCenter, Data Engineering Integration, Hands's on Scripting experience in Python, Core Java, Unix, Windows

Your Role Responsibilities? Here's What You'll Do

You would provide architecture and design, use case development and solution implementation advice. You would also work with our Professional services team and have a seamless handoff for broader services engagements. Partner with Product/Engineering Teams to understand best recommendations to design a solution OR provide comprehensive feedback to them to better align our product to customer needs.
You'll serve as a counsellor and adviser to customers and a technical coach to co-workers, providing advice throughout the Post-sales product implementation/expansion phase. Since the Customer Success team is responsible for Product Adoption, Expansion and Renewal Protection, your role assumes importance for Informatica's success.
Respond promptly to customer questions with technical explanations of product features and capabilities.
Be a technical coach to your colleagues in customer success team.
Prepare and deliver creative solution presentations or technical proposals
Compose and publish external facing whitepapers, artifacts, case studies, architectural blueprints, blog posts and articles for technical/industry publications.

What We'd Like to See

Expert-level skills in Informatica Data Governance implementation with products including Informatica Cloud Services like CDGC, CDMP, CDI, CDQ along with Enterprise Data Catalog (EDC), Informatica Data Quality, Axon and Data Privacy Management.
Technical knowledge of deployment of both Cloud and on-premise software solutions and architectures (Data Warehousing, Data Integration, Data Quality, Data Modelling, Data Analytics and Microservices)
Experience with AWS or Azure or GCP Cloud Ecosystem would be preferable.
Experience managing customers and complex data management & solutioning needs
Expert-level database skills in at least one (Oracle DB, SQL Server, DB2, Sybase, Teradata)
Have Customer experience facing role as Developer or Architect Onsite/Remote, Will work with customer with utter care and due diligence
Experience tracking and communicating all customer interaction to closer with customer acceptance / approvals

Role Essentials

Bachelor's Degree in Computer Engineering/Technology.
5+ years of overall experience and 2+ years of experience with one or more Informatica products in the Data Governance & Privacy journey – Informatica Cloud Services like CDGC, CDMP, CDI, CDQ, CAI along with EDC, Axon, Informatica Data Quality, Data Privacy Management
Experience with the major Cloud ecosystems like AWS or Azure or GCP
Experience handling Enterprise products from SAP, Salesforce, Snowflake, Databricks, Oracle, IBM, Tableau as source or target for Informatica Integration

Perks & Benefits

Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
Flexible time-off policy and hybrid working practices
Equity opportunities and an employee stock purchase program (ESPP)
Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn't exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture.

Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, X, and Facebook. Informatica. Where data and AI come to life.™