Business Development Manager

Responsible for marketing the company's products and/or services via telephone with new or well-qualified prospects. Generates prospective customers through outbound prospecting and progression through inbound leads. Qualified leads are typically directed to field and/or inside sales team for close. Mails marketing/sales literature to prospective clients, keeps up-to-date knowledge of the industry as well as competitive posture of the company, and enhances awareness in the targeted business community of the company and its products/services. Prepares activity and forecast reports as required. This role does not close the sale.

Essential Duties & Responsibilities

• Adept at prospecting and account penetration to achieve monthly, quarterly, and yearly meeting and pipeline goals.
  • Identifies qualified sales opportunities in assigned accounts, territory, or sales region, as applicable.
  • Interacts with customer IT and business decision makers via telephone and email.
  • Updates lead and prospect activity in the company's CRM/Marketing software to ensure effective lead management.
  • Sets qualified introductory meetings for the sales team.
  • Nurtures early phase opportunities for future pipeline potential.
  • Exceeds weekly, monthly, quarterly lead development quotas.
  • Timely documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc).
  • At this level, skills have matured in the role and incumbents may be a team lead or mentor of lesser experienced Sales Development Representatives.
  • Attends training to develop and implement the right behaviors, attitude, and techniques to exceed assigned goals and objectives.
  • Leads a cross-departmental initiative as required.

Knowledge & Skills

• Uses initiative and judgment to realize defined sales support objectives.
  • Understands role and applies knowledge to complete a variety of related sales support tasks.
  • Accomplishes individual assigned tasks and collaborates well with others to achieve team objectives.
  • Strong internal and customer communication skills.
  • Acquiring knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and/or Business Intelligence software concepts and products.
  • Developed understanding of the business and technical contexts of key accounts.

Education/ Experience

• 2+ years of relevant experience
  • ≥ High School Diploma