Data Governance Product Specialist

Job Number: 24424

Position Title: Product Specialist

External Description:

Our Team 

We’re a fast-paced, innovative group where you’re empowered to be successful through selling Data Integration (SaaS) solutions. Our goal at Informatica Cloud is to build an organization of smart, ambitious Cloud Specialists, committed to our mission and focused on winning, and balanced with a respectful, healthy environment and lifestyle. At Informatica Cloud, integrity and reliability are as important as talent and effort. 

This person will be a member of this elite group of Pre-Sales Specialist who are working across regions. Each member has a specific focus on one of Informatica’s technologies such as Cloud solutions, Big Data, MDM, Data Security etc. 

The Pre-sales specialist  team plays a vital role not only with regard to revenue generation, but also with Informatica’s reputation in the marketplace. We’re the frontline evangelists, the direct line to our customers. Backed by the strength of the Informatica brand we act as trusted advisors to solve our customers’ data problems. This trust is due to the quality products we offer and the knowledge that we can confidently stand behind them with an award winning global support team of data integration experts that are dedicated to our customers’ success.

 Your Opportunity 

Informatica Cloud PaaS has been adopted at a phenomenal pace. Our leading cloud data integration ecosystem is fundamentally changing the industry.  In this role you work with the most advanced and comprehensive customer data integration requirements, a bleeding edge engineering team, and the breadth of technical talent at Informatica. You'll be in the vortex of the cloud storm transforming industry.  You'll live "Innovator's Dilemma" firsthand. 

Our Ideal Candidate 

You’re technically proficient and have the patience and passion to guide customers and stakeholders through all the capabilities of our products and solutions. Whether it’s an initial product evaluation, product demos, or addressing technical pain points, you’re willing to take the time to provide deep explanations and find solutions where needed. You find a collaborative work environment rewarding yet are equally adept at and content working independently. As an influential and effective teacher, you are eager to share your knowledge and best practices and to develop and sustain an open line of communication with your supervisor and teammates. If your team members or customers are in remote locations, you are comfortable with travel in order to engage face-to-face. In addition, you have the following attributes: 

• An ability to rapidly understand and translate clients’ business challenges and concerns into a solution oriented discussion.
• Persuasive communication skills for presenting to all customer levels, from CTOs/CIOs, to engineering managers and programmers.
• Resourcefulness, creativity and strategic thinking for troubleshooting problems. 

Essential Duties & Responsibilities

• Contributes to the knowledge base of subject matter material for your area of expertise and provides feedback for enhancements and future market opportunities to fill product issues and gaps or extend competitive advantage.
• Actively participates in alpha & beta testing cycles and maintains level of expertise in technical focus area, solution or domain.
• Works to ensure technical wins during sales cycles by performing technical qualification of opportunities where regional teams lack resource on the subject matter, architect solutions from customer requirements, performing solution demonstrations & other proof points, and proving Informatica’s technical capabilities in order to reinforce the value proposition driven by the account team.
• Timely documentation within CRM / Marketing software, as applicable, of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.)
• Actively participates in obtaining "technical closure" when the product specialist team is responsible for leading an opportunity.
• Providing the interface between the field presales and other technology functions within Informatica for product direction and feedback.
• Advises on competitive stance and creates counter strategies to competitive threats in accounts (identify, evaluate their influence and positioning eg. SWOT analysis – strengths, weaknesses, opportunities, and threats).
• Creates competitive analysis, keeps up-to-date with industry thinking and product space, promotes integrated solutions, and assists in development of cross-products solutions and promotes cross-product initiatives.
• Contributes and maintains the knowledge-base of commonly used demos, presentations, best practices and FAQ's and provides subject matter material to support the broader presales team.
• Provides enablement and mentorship to the broader presales community

Knowledge & Skills

• Holds expert-level experience and uses professional concepts and company objectives to resolve complex issues in creative and effectvie ways.
• Deep industry knowledge and understanding of a customer’s decision-making process, goals, strategies, and business objectives.
• Expert-level presentation, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement.
• Complete, “big-picture” understanding of the business and technical contexts of key accounts.
• Driven, self-starter who exudes leadership on account set and compels others to get on board.
• Fully adept at consultative effectiveness and establishing trust with internal and external customers.
• Advanced technical knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and/or Business Intelligence software concepts and products.
• Strong understanding in Data Integration (on-premise and/or cloud based)
• Strong background in Service Oriented Architecture (SOA).
• Experience with Web Services based APIs, REST, etc.
• Knowledge and experience with “Cloud” applications including Salesforce.com, NetSuite, Microsoft Dynamics CRM Live, or others.
• Ability to develop sample integrations for PoC purposes as required by the client.
• Programming experience in Java, C, C++, or .NET.
• Understanding of messaging-middleware technologies, including IBM MQ, TIBCO, WebMethods, etc.
• Experience with Salesforce.com and Apex coding.

Education & Experience

• BA/BS or equivalent educational background is preferred.
• Minimum 8+ years of relevant professional experience.

 

 

City: City

State:

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Data Governance Product Specialist

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-JF1

Company Profile:

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Up to 50%

Location_formattedLocationLong: City, US