Informatica MDM Solution Specialist

Job Number: 36879

Position Title: Principal Customer Success Architect

External Description:

External Description:

Build Your Career at Informatica

We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

 

MDM Solution Specialist- (Hybrid- Bangalore)

We're looking for a Solutions Specialist candidate with experience in MDM, MDM SAAS, Data Integration, Data Quality, Cloud, and Databases, to join our team in Bangalore (Hybrid).

 

You will report to the Sr. Director, Technical Support.

 

As our Solutions Specialist, you will provide architecture and design, use case development, and solution implementation advice for our customers while working with our Professional Service and Product / Engineering teams. In the role of Solution Specialist, you will work and adapt in a fluid. Working as the Solutions Architect, you must be, patient and passionate about guiding customers through our products /solutions, ability to collaborate with another department, and the ability to communicate with both technical / business audiences.

 

Technology You'll Use

MDM, MDM SAAS, Data Integration, Data Quality, Cloud and Databases

 

Your Role Responsibilities? Here's What You'll Do

You would provide architecture and design, use case development, and solution implementation advice.

You would also work with our Professional Services team and have a seamless handoff for broader services engagements.

Partner with Product/Engineering Teams to understand the best recommendations to design a solution OR provide thoughtful feedback to them to better align our product to customer needs.

You'll serve as a counsellor and adviser to customers and a technical coach to co-workers, providing advice throughout the Post-sales engagement. Since the CSM team is responsible for Product Adoption and Renewal Protection, your role assumes importance for Informatica's success.

What We'd Like to See

Respond promptly to customer questions with technical explanations of product features and capabilities

Be the technical coach to your colleagues in the customer success team.

Prepare and deliver unique solution presentations or technical proposals

Compose and publish external-facing whitepapers, artefacts, case studies, architectural blueprints, blog posts, and articles for technical/industry publications.

Role Essentials

Bachelor's Degree in Computer Engineering/Technology

7+ years of experience with one or more Informatica products in Business 360 journey including – Informatica Multi-domain Master Data Management, MDM SAAS, Hosted MDM, C360, C360 for Salesforce.

Experience with Informatica IICS platform would be preferable

Perks & Benefits

Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans

Flexible time-off policy and hybrid working practices

Tuition reimbursement programme to support your and personal growth

Equity opportunities and an employee stock purchase program (ESPP)

Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.

 

Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data and AI to life by empowering businesses to realise the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratising data to advance business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, Twitter, and Facebook. Informatica. Where data and AI come to life.

 

City: Bangalore

State: Karnataka

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Informatica MDM Solution Specialist

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-SK1

Company Profile:

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Limited

Location_formattedLocationLong: Bangalore, Karnataka IN