Build Your Career at Informatica

We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

Digital Subscription Renewal Representative

We're looking for an Subscription Renewal Representative candidate with experience in Renewals process, Sales Lifecycle, Order Management, to join our team in Bangalore, India.

You will report to the Manager, Subscription Renewals.

You will be a Renewal Representative with proven results and recognised success in account management within the software industry and the region. You can work with many individuals both within the customer accounts and within Informatica. You can work competitively while demonstrating confidence, and the highest standards of integrity and credibility. You are committed to the success of Informatica..

Technology You'll Use

Renewals process, Sales Lifecycle, Order Management

Your Role Responsibilities? Here's What You'll Do

Meet or exceed defined monthly, quarterly, and annual sales quota
Help with accurate forecasting and weekly reporting
Secure appropriate order information, per Informatica business process
Obtain a clear understanding of Informatica product and support value proposition
Understand customer licence purchase and renewal history
Co-term customer renewals.
Discover and maintain certain customer data.
Help qualify the buying process, budget and timeframe
Deliver validated renewal quotes to customers 180 days in advance of expiration
Manage customer negotiations
Manage ongoing customer success
Help with internal customer renewal status/history inquiries
Collaborate and work together with Field/Inside Sales team.
Maintain professional internal and external relationships

What We'd Like to See

Ensure accuracy of CRM data and sales activity tracking
Position up-selling and create cross-sell leads.
Obtain a clear understanding and adherence to Informatica Sales process and policies
Respond to/research/follow up

Role Essentials

History of over-achievement of sales quotas and recognised success.
Analytical, data manipulation and other technical skills
Work while demonstrating confidence and maintaining integrity and credibility.
Experience with CRM application
Experience with business application software
BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
Minimum 3+ years of relevant professional experience

Perks & Benefits

Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
Flexible time-off policy and hybrid working practices
Equity opportunities and an employee stock purchase program (ESPP)
Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn’t exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture.

Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, Twitter, and Facebook. Informatica. Where data and AI come to life.  