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Partner Delivery Manager - 38493

Full Time
On-Site

Milan, Metropolitan City of Milan, Italy

Job Category: Sales

Posted 1 day ago

Partner Delivery Manager 

Acts as the primary coordinator, enabler and champion of partner led delivery success using Informatica technology. Cultivates key alliances/partnerships with a discrete list of delivery partners, supporting the positioning, planning and execution of partner services. Defines/understands mutual goals and objectives and builds awareness and support of overall strategic benefits of the alliance. Collaborates X-functionally with sales, partner sales, professional services and customer success to ensure a harmonized customer experience. Oversees delivery on key accounts and collaborates with partners on near- term and long-term customer success. 

ESSENTIAL DUTIES & RESPONSIBILITIES 

  • Acts as the primary implementation contact for partners, for support guidance, and advice on customer positioning and delivery 
  • Active role during sales and presales cycles, working with the Alliances and Sales organisation to select the right partners for customers’ needs 
  • Engages in customer discussions alongside partners pre and post sales to ensure robust and appropriate delivery plans  
  • Contributes to, and is an implementor of, the channel business strategy plan in direct alignment with the alliances organisation, representing delivery partners 
  • Has high standards of data hygiene, ensuring all systems are up to date with progress on opportunities, projects and customer progression when working with partners 
  • Works closely with Professional Services, Partner Technical Sales, and Enablement to ensure partner enablement is in place and well executed. 
  • Ensures regional alignment and oversight of delivery by regional partners to regional customers. 
  • May perform other duties and responsibilities reasonably attributable to the role 

KNOWLEDGE & SKILLS 

  • Uses advanced, collaborative leadership and prioritization skills to direct and influence operations and results for one or more sales regions or team(s). 
  • Thought leader in the application of their expert-level industry knowledge and understanding of a customer's decision-making process, goals, strategies, and business objectives in relation to implementation 
  • Motivates others, leads by example, and sets the tone in their region for achieving objectives. 

EDUCATION & EXPERIENCE REQUIREMENTS 

  • BA/BS or equivalent educational background is preferred. 
  • Minimum 10+ years of relevant professional experience. 

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