Build Your Career at Informatica

We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous minds eager to solve the world's most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world.

MDM Sales Specialist

Responsible for selling complex technical products and/or services. This would typically be a limited number of the company's products, typically a technology or those that are strategic in nature. Typically specializes in a single product or product line, and carries an overlay quota. Generally not account-assigned; called into accounts as opportunities are identified and may work with account-assigned sales account managers to close sale. May manage and coordinate the sales and technical team in support of the sale of the company's products. May also be called on as a technical product expert to develop and present sales proposals and systems solutions, and close complex technical sales. This is a field sales position where extensive travel to the customer's location is regularly expected and key to the performance of the role. Travel is up to and may exceed 50%, based on the needs of the business.

Your Role Responsibilities? Here's What You'll Do

• Partners with sales account managers, pre-sales consultants, Partner Sales staff, and professional services colleagues in the expansion of sales within existing and/or new accounts, while building relationships with key decision makers.
• Navigates a complex, enterprise sales environment to understand customer needs and promote/develop competitive business propositions for their specialist area of the company's product portfolio.
• Uses account planning and management skills to address customer needs timely and with competitive solutions.
• Follow up on leads generated by business development, inside sales, marketing and partners and qualify the funnel of opportunities, as well as create new pipeline via prospecting efforts.
• Timely documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc).
• Accountable for accurate forecasting and regular quarterly revenue delivery for specialist product area.
• Communicates company news/product updates to existing customers and prospects
• Identifies and defines use cases for Informatica products.
• Coordinates through initial launch of use cases on Informatica platforms.
• Effectively address Client satisfaction and issues until resolved. This will include coordinating internal resources that interact with each Client.
• Manage the onboarding process for new select Informatica Clients.
• At this level, incumbents will have subject matter expertise in selling the company's products and services, with deep expertise in their specialization.
• Assigned opportunities/engagements are typically the largest and of the most complex and strategic nature, where attributed expected revenue retirement would be among the highest of the sales specialist roles.
• Incumbents routinely sell-to and interact with the senior-most customer executive and CXO level decision makers.

What We'd Like to See

• Hold broad expertise or unique knowledge to contribute to development of company objectives or to achieve goals in creative and effective ways.
• Industry knowledge and understanding of a customer's decision-making process, goals, strategies, and business objectives.
• Exhibits confidence and expertise with presentations, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement.
• Holds a complete understanding and can articulate upon the business and technical contexts of key accounts.
• Authoritative leader by example on accounts and compels others to get on board.
• Mentors others at consultative effectiveness and establishing trust with internal and external customers.
• Deep functional knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and/or Business Intelligence software concepts and products.

Role Essentials

• BA/BS or equivalent educational background is preferred.
• Minimum 12+ years of relevant professional experience.

Perks & Benefits

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit